Transitioning To A Customer-Centric Future – CPO Roundtable

Russell Reynolds Associates will be hosting breakfast for a small group of CPOs with a discussion focused on successfully transitioning your business to a more customer-centric and digitally enabled future.

The session will be joined by our overseas colleague Norm Yustin who has deep expertise in advising clients on the transition to becoming more customer- and data-driven. Based in Chicago, Norm leads the global Customer Activation and Growth Practice at Russell Reynolds Associates.

Topics of discussion:

• Understanding where you are in the digital maturity curve and where you need to be.
• Finding and developing leaders with the digital intelligence needed to drive transformation.
• Nurturing an organisational culture that fosters innovation—and helps change stick.

Event Date: 16 February 2023  

Event Venue: Park Hyatt Auckland, 99 Halsey Street, Auckland

Event Time: 7:30 AM SGT